We value and respect the privacy of your personal information, and as such we have taken important measures to safely and securely process and store any information that can be used to identify you, such as your name and contact details (“personal information”). This Privacy Policy is designed to provide transparency into our practices related to the collection and use of personal data.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.
We collect limited personal information, such as your name, personal and/or business contact details, including your phone number(s), email address, mailing address, job title and any other information required to validate your identity.
When you access this Website, we may automatically receive certain information about the mobile phone, tablet, or computer used to access the app, including device identifiers, IP address, operating system, version, Internet service provider, browser type, domain name and other similar information, date and time of use, error logs, and other similar information about how you use the Website.
Your Rights
Depending on your location of residence within the United States, you have varying rights when it comes to the processing of your data. Those may include:
The right to request disclosure of our data collection and sales practices in connection with your personal information, including the categories of personal information we have collected, the source of the information, our use of the information and, if the information was disclosed or sold to third parties, the categories of personal information disclosed or sold to third parties and the categories of third parties to whom such information was disclosed or sold.
The right to request a copy of the specific personal information collected about you during the 12 months before your request (together with right #1, a “personal information request”).
The right to have such information deleted (excepting where such information is required to:
1) provide you with goods or services you requested;
2) detect or resolve issues security or functionality-related issues;
3) comply with the law;
4) conduct research in the public interest;
5) safeguard the right to free speech; and
6) carry out any actions for internal purposes that you might reasonably expect).
The right to request that your personal information not be sold to third parties, if applicable.
The right not to be discriminated against because you exercised any of the new rights.
The right to opt out of sharing of personal information.
The right to opt out of certain uses and disclosures of “sensitive personal information.”
The right to correct inaccurate personal information.
The right to enhanced transparency about a business’s information practices, including information about data retention periods.
New rights with respect to the use of automated decision-making technology, including for profiling. We do not conduct “profiling.”
You are encouraged to contact your local data privacy authority to read up on what jurisdiction specific rights you may have.
Method of Collection of Information
We collect certain information directly from you, such as personal and billing details when you provide them. Additionally, we automatically gather data using third-party cookies, such as those from Google Analytics. Further details on cookies are provided below.
Occasionally we may obtain personal information about you from third-party sources (including third-party websites, data brokers or credit reference agencies), but only where we have confirmed that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
Reason for Collection of Information
Depending on your role, we may occasionally send you marketing offers or educational information relevant to you and our customers. You can opt out of these communications, and we will verify against the corporate telephone preference service before contacting you. We collect and use your information when you schedule an appointment or if you’ve given us consent to keep you updated on offers. Cookies help us understand how you use our website and improve your navigation experience. You can disable cookies in your browser, but this may restrict some website features If you would like to opt out of any marketing communications from us or limit the channels in which we contact you (such as email, phone or post only), please contact us at info@appointmentace.com or see our Cookie Policy below. Please note that even if you opt out of receiving marketing offers from us, we may still receive your details from third parties and our customers in relation to specific campaigns.
Basis of Processing
We will process your data because:
- The processing is necessary in order for us to deliver our services (schedule an appointment you requested)
- The processing fulfils a legitimate interest which means that a valid interest we have or a third party has in processing your personal data overrides your interests in data privacy and security
- The processing is necessary to comply with a legal obligation; or
- Because you have consented to the processing for specific purposes per your request.
Storage of Information
We will not keep your personal data that we process for longer than is necessary for the purpose(s) the data is collected. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person, or for as long as reasonably necessary for audit or internal purposes.
Only authorized personnel are allowed access to your personal information. We take the appropriate standard of care in the storage of your information and comply with all relevant laws.
Sharing Information
We may share your personal information with our affiliated companies for internal business and operational purposes. As our business evolves, we may buy or sell assets. If we are acquired or merged with another entity, your information will be transferred to that entity. In the event of bankruptcy or reorganization, your information may be treated as an asset and could be sold or transferred to third parties.
If you show interest in our customers’ products or services, we may share your information with them. This interest might be indicated by downloading digital assets (like whitepapers or ebooks), engaging with our email marketing, or interacting with our digital ads. Please review our customers’ privacy policies before showing interest. You also have the right to object to any processing by our customers or further processing by us.
We may disclose your personal information to third parties as needed to comply with legal obligations, respond to governmental investigations, enforce our terms of use, prevent fraud, address technical issues, respond to emergencies, or protect the rights and safety of individuals, our business, or the public.
You May Request that we do not share your personal information via email to info@appointmentace.com
If you access our Website from one of the below regions, please see additional notices:
EU/UK Residents | Brazilian Residents | Vietnamese Residents